Landlord Harassment in Ontario: What Counts and How to Stop It
Some landlords, wanting a unit back or a higher-paying tenant, resort to pressure: surprise visits, shut-off utilities, veiled threats. In Ontario that's not just unpleasant — it's illegal, and you can be compensated for it. Here's how to recognize it and fight back.
What the Law Counts as Harassment
The Residential Tenancies Act prohibits a landlord from harassing, obstructing, coercing, threatening or interfering with a tenant, and from substantially interfering with your reasonable enjoyment of the unit. Common examples that cross the line:
- Entering without proper 24-hour written notice, or repeatedly showing up unannounced;
- Shutting off or deliberately interfering with vital services — heat, water, electricity, gas;
- Threats, intimidation, or aggressive and excessive contact;
- Pressuring or bullying you to move out, or offering "cash for keys" in a coercive way;
- Removing your belongings or changing the locks without a valid LTB order.
Illegal Entry Is a Common Form
A landlord generally must give 24 hours' written notice stating the reason and a time between 8 a.m. and 8 p.m. to enter — with narrow exceptions for emergencies or with your consent. Ignoring that rule repeatedly is a form of harassment. Learn the details in our landlord entry notice guide.
Document Everything
Your case is only as strong as your records. Starting now:
- Keep a dated log of every incident — what happened, when, and who was there.
- Save every text, email, and voicemail; take screenshots.
- Photograph anything physical — a shut-off breaker, a note left on your door, damage.
- Note any witnesses (neighbours, a partner) and what they saw.
File a T2 for Compensation
The main remedy is a T2 — Application About Tenant Rights at the Landlord and Tenant Board. A successful T2 can win you a rent abatement (a partial refund for the period affected), an order requiring the landlord to stop, compensation for your costs, and a fine paid to the Board. See the T2 form explainer for how it works.
If Vital Services Are Cut Off
Deliberately withholding heat, water, or power is treated very seriously. Contact your municipality's bylaw office right away (they can order services restored fast), and file a T2 — the Board can order emergency remedies. Never let a landlord tell you a shut-off is a normal way to handle a dispute; it isn't.